Ikeja – Airtel Nigeria said in Lagos on Monday that it had not
sacked any of its employees and did not have any intention
of cutting staff salaries.
Mr Jibril Saba, the organisation’s director, Human Resources,
disclosed this at a media briefing following messages
circulating in cyberspace, alleging that the company had fired
3,000 call centre agents.
“Airtel is committed to realising its vision of being the most
loved brand in Nigeria and will continue to ensure that the
dialogue between its call centre partners and their employees
is fruitful and productive.
“We want to state categorically that as world class
organisation, we offer our employees remuneration and
benefits comparable to standards across the world and in
compliance with the working and labour laws of Nigeria,” he
said.
Sabanoted that “the activities of some disgruntled agents are
capable of frustrating investors with good intentions and
making nonsense of the Foreign Direct Investment (FDI).”
He added that the company was planning to employ more
workers as part of the plan to reengineer the Nigerian
economy.
“Our plan is to offer new contracts with attendant salaries
and benefits based on qualifications and experiences.
“We will recruit new agents because the vision is to expand
the call centre business in Nigeria to 5,000 capacity.”
The director gave the assurance that the company remained
passionate in its quest to continue to provide custome