ikbright4real
Senior
Sex : male
Posts : 838
Location : behind you
 | | Subject: Can't Renew glo 3gig for #1000 on my Phantom Z 2015-12-15, 08:10 | |
| Since yesterday I've been trying to renew my glo 3gig for [You must be registered and logged in to see this link.] subscription on my tecno A7, but the thing has refused to go through. Each time I send the command I get this response " SORRY, YOU ARE NOT ALLOWED TO MAKE THIS CHANGE . KINDLY CHOOSE ANOTHER DATA PLAN". I don't know what is wrong, because I've been using my phone to do the subscription. My subscription will expire tomorrow and I still have over 1GB unused data, that is why I want to renew it now so that it will be added to the new one. I even transferred my sim to a blackberry phone but the same thing. Please I need help | |
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phemmy008
Senior
Sex : Male
Posts : 820
Location : Lagos
| | Subject: Re: Can't Renew glo 3gig for #1000 on my Phantom Z 2015-12-15, 08:33 | |
| Its bcos you have roll over your data 3 times consecutively. It will go after expiration date so no qualms. | |
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ikbright4real
Senior
Sex : male
Posts : 838
Location : behind you
| | Subject: Re: Can't Renew glo 3gig for #1000 on my Phantom Z 2015-12-15, 08:57 | |
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ikbright4real
Senior
Sex : male
Posts : 838
Location : behind you
| | Subject: Re: Can't Renew glo 3gig for #1000 on my Phantom Z 2015-12-16, 23:52 | |
| - phemmy008 wrote:
- Its bcos you have roll over your data 3 times consecutively. It will go after expiration date so no qualms.
Just like u said, I was able to renew it after the expiration. It was auto-renewed. What is paining me is that I lost 1GB of data that I could not use before the expiration | |
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phemmy008
Senior
Sex : Male
Posts : 820
Location : Lagos
| | Subject: Re: Can't Renew glo 3gig for #1000 on my Phantom Z 2015-12-17, 14:40 | |
| - ikbright4real wrote:
- phemmy008 wrote:
- Its bcos you have roll over your data 3 times consecutively. It will go after expiration date so no qualms.
Just like u said, I was able to renew it after the expiration. It was auto-renewed. What is paining me is that I lost 1GB of data that I could not use before the expiration heya!!! Sorry, u should have being downloading since i told u but u just wanted to know maybe i was saying the truth. | |
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ikbright4real
Senior
Sex : male
Posts : 838
Location : behind you
| | Subject: Re: Can't Renew glo 3gig for #1000 on my Phantom Z 2015-12-17, 14:45 | |
| - phemmy008 wrote:
- ikbright4real wrote:
- phemmy008 wrote:
- Its bcos you have roll over your data 3 times consecutively. It will go after expiration date so no qualms.
Just like u said, I was able to renew it after the expiration. It was auto-renewed. What is paining me is that I lost 1GB of data that I could not use before the expiration heya!!! Sorry, u should have being downloading since i told u but u just wanted to know maybe i was saying the truth. I didn't have time my brother, I was busy. | |
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| | Subject: Re: Can't Renew glo 3gig for #1000 on my Phantom Z | |
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